FAQS

How does Bronko Box save me Time and Sanity?

Good question. Let’s take a look…

  • Our Delivery and Pick Up service means that you don’t have to waste any of your time driving around, digging through dumpsters or stalking your local grocery store to find boxes.
  • Bronko Boxes come pre-assembled and ready to go. Gone are the days of building, taping, breaking down and bundling those old school cardboard boxes. Just stack them back up when you’re done, and we’ll come get ’em.
  • You don’t need a billion boxes. Bronko Boxes hold more than a plain ol’ cardboard box and are heavy duty enough to ensure your good stuff is protected.
  • Your movers will love you. Bronko Boxes have grip handles and are built to stack nicely one on top of the other, meaning that your movers can work more efficiently, AND you will have more room available in the back of the moving truck – beat that.

Is Bronko Box a Moving Company?

Bronko Box is a moving box rental service. We deliver reusable plastic bins to your door and pick them up when you’re done. We don’t move your stuff; we bring you better boxes to pack it in, then get them out of your way.

That said, our team has over 30 years of experience in the moving industry, which means every detail of the Bronko Box experience was designed by a team who’s seen a lot of moves go right (and wrong).

It’s no surprise that movers from our past customers love these boxes too. Bronko Boxes stack uniformly in moving trucks, hold their shape under weight, and have sturdy grips that make hauling faster and easier on moving day.

What’s your service area?

We cover Austin and its surrounding neighbors, including but not limited to: Cedar Park, Round Rock, Pflugerville, Hutto, Leander, Georgetown, Bee Cave, Buda, Kyle, San Marcos. We offer free delivery and pick up to those within our standard Austin service area with qualifying minimum orders.

Are there delivery fees?

We offer free delivery and pickup to those within our standard Austin service area with qualifying minimum orders of at least $88.00. For orders less than the minimum, you can expect a one-time $30 delivery fee added at checkout (this includes pick up for any rented items as well).

For zip codes outside of our standard Austin service area, there will be a one-time $49 fee added at checkout.

How does Delivery and Pick Up work?

  • 📅 Upon placing your order, you choose the times and dates that work best for you. We will send you an email with details and confirmation for delivery and pick up times.
  • 📱On the morning of delivery and pick-up, our driver will text you directly. You won’t need to be home or physically present, just reply to the text message to avoid delays or rescheduling.

what if i live in a gated community?

No problem at all! Lots of our customers live in gated communities. Just provide your gate code at checkout. You’ll have a field to include any access details we need for both delivery and pickup. As long as we have that info and you’re reachable by phone on delivery day, you’re all set!

How big are the boxes?

The Large Bronko Box is 27″ L x 17 3/4″ W x 12 1/2″ H – 3 Cubic Feet.
The Extra Large Bronko Box is 28″ L x 20 5/8″ W x 15 5/8″ H – 4.5 Cubic Feet.

Will my boxes be clean?

Yes. Our team personally wipes out and sanitizes every box upon return, so that your boxes show up clean and ready for you to pack.

How Does Payment Work?

Full payment will be due at the time your Bronko Box order is placed online. Extensions are automatically billed to the card on file. Keep in mind that we extend by the full week and we don’t prorate by the day. We also don’t credit for unused time but can happily pick them up for you early to get them out of your way. We accept all major credit cards.

Why do I feel like I NEED a Theme Song?

Well, you are kind of saving the world. The fact of the matter is, Bronko Boxes are reusable, which means you are keeping our landfills from being overwhelmed by cardboard boxes. Go ahead, make up your superhero name and get a cape – you deserve it!


Resources

Moving Concierge Services

If you’re looking for additional support, we partner with B Moore Organized, a premium moving concierge and professional organizing service that handles everything from packing and unpacking to vendor coordination — Bronko Box included. Whether you want end-to-end help managing your move or simply want to come home to a space that’s already put together, they’re the team we trust.

Learn More


Alright, there you have it – if you have any questions, give us a call or drop us a line at info@bronkobox.com.